HR Chatbots: The Ultimate Guide to Streamlining Employee Recruitment, Onboarding, and Retention

A recruitment chatbot is an assistant powered by artificial intelligence (AI) that can assist with learned duties, allowing recruiters more time to focus on strategic, human-touch responsibilities. Recruitment chatbots can be incorporated through email, SMS text, social media solutions, and other messaging applications. Job Fairs or onsite recruiting events are becoming more popular as a way to engage multiple candidates at once, interview them, and even provide contingent offers onsite. The problem is generating interest, and then getting a candidate to show up. With a Text-based Job Fair Registration chatbot, employers can advertise their job fair on sites like CraigsList, using a call to action to “Text” your local chatbot phone number. Then, the job fair chatbot responds, registers the job seeker, and can then send automated upcoming reminders; including times, directions, and even the option to schedule a specific time to meet.

Recruiters can place a chat window on the site that visitors can interact with organically. This allows candidates to chat directly with a representative or chatbot while they are browsing positions on the site—there’s no need for them to send an email and wait for a response. HR chatbots are an excellent way for employees to quickly access information about their benefits package. They can also provide real-time updates on policy changes and help employees process claims more efficiently. HR chatbots are the perfect tool for making the employee experience more efficient, productive, and enjoyable. Gone are the days of mind-numbing email threads and boring phone calls to HR reps. With modern chatbots, employees can access important HR information with just a few clicks, no matter where they are.

Start generating better leads with a chatbot within minutes!

These tasks can be handled by a single or several different bots that share information via a common database (e.g., a Google Sheet). Other potential drivers of value are saving recruiter time, and decreasing time to fill. But, these aren’t contemplated in the calculator (don’t worry, these are icing on the cake).

Our partnership with Ultimate Kronos Group (UKG) supports the entire talent lifecycle by bringing frictionless recruiting solutions to UKG Pro Onboarding. Our award-winning partnership with Microsoft is grounded in a shared desire to transform the workplace and the hiring team experience. The combined power of iCIMS and Infor helps organizations strategically align their business and talent objectives. Accelerate the hiring of key talent to deliver point of care and support services that meet and exceed your promise of patient satisfaction. Communicate collectively with large groups of candidates and effectively tackle surges in hiring capacity. Communicate effectively and efficiently with the candidates that can drive your business forward.

ROI of HR Chatbots

The bot uses natural language processing (NLP) technology to understand user requests better and offer tailored solutions based on their preferences. Talla’s AI technology allows it to learn from human interactions, making it smarter over time and better able to assist with HR and recruiting tasks. XOR is a chatbot that is designed to automate the recruiting process, with a focus on sourcing candidates, scheduling interviews, and answering questions. For instance, this could lead to candidates who fit the job description well being passed over if their years of experience don’t quite line up with the requirements. Perhaps the chatbot may include applicants on its selection of the best prospects who do not uphold the company’s basic principles. In summary, while a recruiting chatbot can automate certain aspects of the hiring process, it cannot fully replace the role of a real person in recruiting.

With chatbots helping you save time and money by handling up to 80% of standard questions from candidates within minutes, it’s clear that the need for innovative recruitment solutions has never been greater. For example, in pre-screening candidates, if the company can not build a pre-screening model based on the data collected with the help of the chatbot, then the automation level will be limited. Companies need to pay attention to building smart pre-screening models to automate at least the initial screen to achieve significant savings for the HR team. This concept has absolutely exploded in the marketing realm during the last few years – how many times a day do you see a chatbot pop up on your screen from a company’s site? In the world of talent attraction, it’s the same concept – get more leads down the funnel by engaging passive candidates.

Use case 1. Automated initial candidate screening

These questions should help you evaluate the capabilities and suitability of the chatbot for your specific recruitment needs. HR chatbots can help reduce the workload of HR departments, resulting in cost savings for organizations in terms of time and resources. What sets it apart is its ability to utilize multiple channels, including chat, SMS, social media, and QR codes, to connect chatbot recruitment with potential candidates where they are. After all, the recruitment process is the first touchpoint on the employee satisfaction journey. If you manage to frustrate them before you hire them, they aren’t likely to last long. However, you can always create new ones to serve any personalized purpose as we created above, just so you can get going creating an interactive chatbot resume.